Insurance
Child Health Associates participates with many insurance companies. Your insurance contract is between you and the insurance company. Each employer has a different set of benefits, deductibles, co-pays and maximums. Do not assume that your insurance company will pay for any service rendered in our offices. It is your responsibility to know your insurance plan so that you are aware of your financial responsibilities. Our billing department will make every effort to process an insurance claim, but we are not responsible for disputes between you and your insurance company. Payment for services is your responsibility.
Participating Insurance Companies
MARKETPLACE (Value, Bronze, Silver, Silver Extra, Gold, Gold Extra)
- Blue Cross Multi-State Plan (PPO)
- Blue Cross Premier (PPO)
- Blue Cross Preferred (HMO)
- Blue Cross Select (HMO)
INDIVIDUAL/GROUP (NON-MARKETPLACE POLICIES)
- Aetna Select
- Aetna Select (Open Access)
- Aetna EPO
- Aetna Open Choice PPO
- Aetna Choice POS II (Open Access)
- Aetna Choice POS II (Aetna HealthFund)
- Aetna Choice POS II (Altius Network)
- Aetna Open Access Elect Choice EPO (Aetna HealthFund)
- Aetna Open Access Managed Choice POS (Aetna HealthFund)
- Aetna Premier Care Network
- Aetna Select
- Aetna Select (Open Access)
- Aetna Select (Open Access/Aetna HealthFund)
- Aetna Value Performance Network
- Aetna Voluntary Plans
- Alliance Health
- Blue Cross Blue Shield
- Blue Cross Blue Shield Federal
- Blue Care Network
- ChampaVA
- Cigna
- Cigna International
- Cofinity
- DMC (out of network ) -Tier 2 through Cofinity
- Elect Choice EPO
- Elect Choice EPO (Open Access)
- Elect Choice EPO (Open Access/Altius Network)
- HAP HMO/EPO
- Healthplus HMO
- Healthplus PPO
- Healthplus Signature
- Healthplus Signature Select
- Humana PPO
- Joplin Preferred Aetna Choice POS II
- Joplin Preferred Managed Choice (Open Access)
- Joplin Preferred Managed Choice POS
- Joplin Preferred Open Choice (PPO)
- Managed Choice (Open Access)
- Managed Choice (POS)
- Managed Choice (Open Access/Altius Network)
- My Priority HMO
- My Priority PPO
- NAP (National Advantage Plan)
- Open Choice PPO
- Open Choice PPO (Aetna HealthFund)
- Open Choice PPO (Altius Network)
- PHP HAP
- Priority POS A
- Priority POS B
- Priority EPO
- Priority Individual
- Priority Health HMO
- Priority Health PPO
- Springfield Premier Managed Choice (Open Access)
- Springfield Premier Managed Choice POS
- Tricare
- Tricare Prime
- UMR
- United Healthcare Choice
- United Healthcare Choice HMO
- United Healthcare Choice Plus HMO
- United Healthcare Select
- United Healthcare Select Plus
- United Healthcare Select Compass PPO/HMO
- United Healthcare Select Core PPO/HMO
- United Healthcare Select Charter PPO/HMO
- United Healthcare Select Navigate PPO/HMO
- United Healthcare Select Navigate Plus PPO/HMO
Please help us by doing the following:
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Always bring your insurance card with you to the office
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After the birth of a child, call your employer and inform them so that your child will be placed on your insurance policy. This does not occur automatically!
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Advise us of any special restrictions with regards to laboratory benefits. Some insurance companies will not allow us to do labs in the office.
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Always retain your receipts and explanation of benefits that your insurance company provides.
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If a claim is rejected, call your insurance company first. Most questions regarding non-payment of a claim can be answered by them. It is not our responsibility to mediate a dispute between you and your insurance carrier
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Bring your copay to the office. We accept cash, checks and Visa/MasterCard/Discover/American Express. Copays can not be billed and failure to pay at time of service will result in a $20 service charge.
Common Terms and Questions
Financial Policy
- Please review our financial policy prior to your first appointment
Billing Department
- Press option 5 from Main Menu