Welcome to Our Practice
Founded in 1975, Child Health Associates, P.C. has a long history of providing evidenced based, high quality care to the children of the Detroit metropolitan area. Our practice is comprised of board certified providers with extensive experience. We focus on creating strong relationships with each family in order to provide the best advice, recommendations and treatments. We make it our mission to improve the health of each of our patients and deliver care with the highest degree of professionalism, compassion, and personal service we would expect for our own children and families. We are dedicated to the education of parents, with the goal of empowering them to be informed partners in the care of their children. We value all our patients, their families and our employees, and strive to treat all with respect and dignity regardless of age, race, creed, color or sexual orientation.
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Patient Centered Medical Home
Child Health Associates is a designated “Patient Centered Medical Home.” We have an ongoing commitment to partner with each of our families in order to provide exceptional care. This partnership contains responsibilities for us, your health care providers, and you, our families.
Responsibility of Your Primary Care Provider
- Work with each patient and family to improve health
- Review and manage medications at each visit
- Develop a plan to manage any health problem, including chronic health problems
- Use computerized technology to optimize care
- Inform patients/families of test results in a timely manner
- Provide educational material and information about community resources
- Provide 24 hour phone access to a medically trained professional
- Work with after hours urgent care and emergency centers to be informed of patient visits
- Obtain consult notes from specialists in a timely manner to ensure consistency of care
- Offer same day appointments
Responsibility of Patient Families
- Make sure health care provider knows my child’s entire medical history including medications and allergies
- Actively participate with health care provider when planning care
- Keep appointments as scheduled
- Follow health care provider recommendations
- Utilize patient portal to review messages and communicate with my health care provider
- Complete forms and information sent by my health care provider in a timely manner
- Ask health care provider for further explanation
- Ask primary health care provider for guidance before making a specialist appointment
- Provide the office feedback on how care can be improved
Preferred Urgent Care Center & Hospitals
Corewell (formerly known as Beaumont) PEDIATRIC AFTER HOURS CLINIC - TROY
- 44201 Dequindre Rd Suite 502
Troy, MI 48085 - (248) 964-5880
- Monday - Friday 6:00 am - 10:00 pm
- Weekends and Holidays 11:00 am - 9:00 pm
Corewell (formerly known as Beaumont) HOSPITAL - ROYAL OAK
- 3601 W 13 Mile Rd
Royal Oak, MI 48073 - (248) 898-5000
- Open 24 Hours 7 days per week
Corewell (formerly known as Beaumont) HOSPITAL - TROY
- 44201 Dequindre Rd
Troy, MI 48085 - (248) 964-5000
- Open 24 Hours 7 days per week
University of Michigan Mott Childrens HOSPITAL - Ann arbor
- 1540 E Hospital Dr
Ann Arbor, MI 48109 - (734) 936-4000
- Open 24 Hours 7 days per week
CHILDREN’S HOSPITAL OF MICHIGAN - TROY
- 350 W Big Beaver Rd
Troy, MI 48084 - (248) 524-7180
- Emergency Department open 24 hours 7 days per week
What Our Patients Say
I love CHA and have been coming here since 2015. I have two sons, 7 yo and 18 months. I primarily see Dr. Shafer and Dr. Lautner, but have seen all doctors at some point. Whenever my children have been sick, I've gotten a fast appointment without long wait times. All staff is extremely courteous and professional, I can honestly say within 7+ years, I've never had a complaint. One thing to note - one of the main reasons I chose this practice is because they are pro-vaccination. If you are planning on skipping or delaying vaccines, this most likely is not the practice for you.
Jade Rubino
I always have a great experience here. I drive a decent distance to get here and have been bringing my kids for 6 years. I've seen almost every doctor and they're all wonderful, especially Dr. Schafer and Dr. Koval. The doctors and all the staff are so great with my kids and I always get right in and seen as soon as we arrive. I don't think I've ever waited longer than 5 minutes. They're very communicative and the nurses usually call back within a half hour when I call for advice. They're not pushy and are open to hearing different points of view. For example, I had heard from other moms that pediatricians aren't very open to Baby Led Weaning, but when I brought it up here, they asked me to explain how it works and said it seems great and as long as I'm doing it safely, if it works for me then I should do it. I'm always very pleased when I walk out and would recommend them to anyone looking.
Christina Barr
I’ve been taking my son here for almost 6 years. We’ve seen many different doctors there, however Dr. Koval is my go to! I love how they have open hours held for sick kids every morning! The nurses are awesome and call back quickly if you leave a message with questions. The on call doctors always respond quickly after hours too. In the past they have had less than helpful front desk staff but were not working there for long. I recommend this office to all of my friends. Very friendly during these trying times! Thanks CHA
Ruth D
We have seen EVERY doctor at the Troy location over the past 2 and a half years (been going here since each of our children have been born-so we’ve been there well over a dozen times for wellness visits alone) and everyone of them has been amazing. The staff is exceptional and will happily go above and beyond. The nurse line is efficient, knowledgeable and fast responding (thank goodness because I’ve had a lot of questions especially at the beginning). The doctors are all wonderful but after a year of “it doesn’t matter which doctor” when scheduling, we finally landed on Dr. Schaffer as we have 2 girls and she seemed like the best fit for us long term and we will stick with her throughout their entire childhood. She is not only knowledgeable but she’s patient, friendly and judgment free-hence all my questions lol. There’s a lot of anxiety and wonder and worry when becoming a new parent. Honestly, not much to be confident in, in the very beginning, so to find and to know you have good doctors and team for your children, is a wonderful feeling. It was a choice that I can confidently say I’m so happy I made♥️
Thank you Child Health Associates in Troy! You guys are the best!!
Jedmyn Baker
This office came highly recommended to me when I was pregnant with my first child and looking for a pediatrician. I now have 2 children and have seen all of the doctors in the office. This place is wonderful! The doctors aren't the only superstars in this office! From the front staff to the nurses and MAs... everyone does their best to show my children that the doctors office isn't a scary place! I highly recommend this office!
Becky Hoogerhyde
We’ve been really happy with Child Health Associates of Troy. My son is almost 8 months. I have NOT experienced long wait times. The in call nurse is extremely responsive (thank you Jackie) and does not make me feel dumb about my questions. The doctors have all been friendly and took time to answer my questions although I will say that the opinions offered by doctors within the same practice are different at times. Overall very happy and would recommend.
Kristi Mauss
I love this practice. I have three kids and used almost every doctor in the rotation. And never had a complaint. Our favorite is Dr Kolin, and I’ll wait to make sure we see her for the main preventative check ups but have been super happy with any doctors during normal routine care.
Merideth Ryan
Great place with the best doctors. Sometimes you have to wait a while, and kids aren't always the most patient, but that's true at every doctor office I've visited.
CM CM
Love love love these doctors and staff!!! I went there as a child and now my children so wouldn't want it any other way.
Colleen Panther
I take my kids here and I am very satisfied with their services. Doctors are really nice and knowledgable.
Vijay Mathew
Definitely recommend this practice. Dr Schafer is the best!
Lindsay Ford
Love this place for the kids doctors real caring and professional ????especially Dr schnaar
Jeff Kop
Doctor Jonathan N. Lauter is the best.
Saiprasad Edara
Great place to work!
Savannah Skye Young
Great doctors and Staff.
Matt Baumgarten
Patient Portal
24/7 Access With Follow My Health
Understanding how to navigate the healthcare world can be a challenge. With our patient portal, Follow My Health, communicating with us has never been easier. Here you can access your child’s medical records 24/7 from your home computer or smartphone.
Patient Portal
We encourage all families to sign up for the portal to help streamline communication and exchange secure and confidential medical information. You can sign up by either emailing
[email protected] with your child(ren) legal name (s) and date of birth OR print this form and bring it to your next appointment.
Convenient Access to Health Records
The patient portal allows you to view and access your child’s:
Upcoming Appointments
In House Lab Results Including Vision Tests, Hearing Tests, and Blood Tests
A Medication List Where You Can Request Refills
A Complete Immunization Record, Available to Download and Print
Growth Parameters and Charts (Height, Weight, Head Circumference, and Body Mass Index), Available to Download and Print
Referrals
Health and Sports Forms, Available to Download and Print
Secure Communication
Secure messaging is a feature of our patient portal. You can use it to contact our pediatric nurses about non-urgent medical questions, medication refills, and health form requests. This is the best way to reach us!
